Privacy

Privacy policy

Data protection and privacy policy

This privacy statement applies to all personal data processed by Back To The Garage BV (hereinafter referred to as “Back To The Garage”) from individuals who have had contact with Back To The Garage, including visitors, users, and business contacts, across all Back To The Garage domains, platforms, and apps.

Back To The Garage BV, located at Paulus Buysstraat 20, 8022 SB, Zwolle, The Netherlands, is responsible for the processing of personal data as outlined in this privacy policy.

Contact details

Contact Details:

  • Address: Paulus Buysstraat 20, 8022 SB, Zwolle, The Netherlands
  • Phone: 0031614696063
  • Email for Data Protection Officer: dataprotectionofficer@bttg.eu

Last Modified: November 8, 2019

Personal data we process

Back To The Garage processes your personal data when you use our services or provide it to us directly. This includes personal information, data about the Back To The Garage platform and its usage, collected to optimize user experience, provide support, enhance services, or for benchmarking purposes.

Specifically, we process:

  • Name, address, phone number, email, IP address
  • Other data actively provided by you (e.g., profiles, correspondence)
  • Location data, equipment and operating system details
  • History of customer interactions
  • Information on activities and usage across our websites, domains, and apps
  • Payment information

Sensitive personal data

We do not knowingly collect data from individuals under the age of 16. Parents should supervise their children’s online activities to prevent unauthorized data collection. If you believe we have collected data from a minor without consent, please contact us.

Purposes of processing personal data

Back To The Garage processes personal data for the following purposes:

  • Processing payments
  • Sending newsletters and promotional information
  • Contacting users when necessary for service delivery
  • Notifying users of changes in services or products
  • Offering account creation and support
  • Analyzing and optimizing platform usage
  • Providing anonymized benchmark data
  • Complying with legal obligations

Automated Decision-Making

Back To The Garage does not make decisions based solely on automated processing that could significantly impact individuals.

Data Management, Confidentiality, and Use Rights

We take data protection seriously and implement measures to prevent misuse, loss, unauthorized access, disclosure, and alteration of personal data. All information shared within Back To The Garage is treated confidentially. We do not disclose information to third parties except as detailed in this policy.

Users are responsible for maintaining confidentiality of their login details and ensuring they are not shared. By using our products, users grant Back To The Garage the right to use shared data to maintain, optimize, and develop products. After account termination, data may be anonymized and used for benchmarking and analysis purposes.

Retention of Personal Data

We retain personal data as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users can request deletion of their data at any time.

Sharing Your Data

Partners & Resellers

Our knowledge partners and resellers enhance our platform with valuable insights and support to optimize your user experience.

  • Exclusive Libraries: When requesting access to exclusive libraries managed by partners, we share your email address to facilitate access assessment.

  • Template Downloads: If you download a template from a library partner, we share your email address with them.

  • Resellers: We may share your name, organization name, email address, physical address, and phone number with resellers to enable them to provide optimal support and monitor platform usage.

We have established specific data processing agreements with our partners and resellers. You can find a list of our partners & resellers on our website at www.bttg.eu.

Distribution and Software Partners

Our mobile apps for iOS and Android are distributed through Apple App Store and Google Play Store respectively. When you install our apps, similar techniques to cookies are used for functionality mentioned earlier.

Other External Service Providers

We engage other external service providers for various solutions, sharing only necessary data for their specific tasks. We do not sell your data to these providers or other third parties and have agreements in place outlining data usage.

Services include:

  • Hosting, maintenance, and support of our digital services
  • Ratings and reviews management
  • Financial services such as payment processing

Government

In compliance with legal obligations, we may disclose personal data to government agencies, including tax authorities, police, judicial authorities, or regulatory bodies conducting investigations.

Data Storage

We store your data within the European Economic Area (“EEA”). In some cases, data collected may be transferred to or stored outside the EEA, ensuring compliance with safety and legal standards.

Data Security

Back To The Garage implements rigorous administrative and technical measures to safeguard your personal data. Our systems are regularly monitored and assessed for vulnerabilities.

If your data is shared with others, we require them to handle it with the same care we do. If you believe this is not the case, please contact us at customercare@bttg.eu.

Your Rights Regarding Your Data

  • Right to Information: Clear and transparent details on how we handle your data and your rights are outlined in this privacy policy.

  • Right to Access: You can request access to your information at any time by emailing customercare@bttg.eu.

  • Right to Rectification: Correct or update your data anytime in your Back To The Garage account settings.

  • Right to Object: You can object to data processing, especially for direct marketing, by emailing customercare@bttg.eu.

  • Right to Data Portability: Request a machine-readable copy of your data held under your agreement with us.

  • Right to Restriction: Request limits on the processing of your data in certain circumstances.

  • Right to Erasure: Request deletion of your account and associated personal data, except where legally required or for anonymized library templates.

  • Complaints: If you have concerns about our data handling practices, contact customercare@bttg.eu or the Dutch Data Protection Authority.

Copyright

Back To The Garage BV and its platforms, websites, apps, and privacy policy are protected by copyright. Reproduction without prior written consent is prohibited.

For more details on your rights or questions about data processing, contact us at customercare@bttg.eu.

Data Protection

Back To The Garage BV prioritizes data protection with stringent measures against misuse, loss, unauthorized access, disclosure, and alteration. Contact customercare@bttg.eu if you suspect data security issues.

Privacy Policy Effective: November 8, 2019